Environmental, Social, and Governance - City Savings Bank
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People

CitySavings puts the well-being skills development of its team members and
leaders first while providing a safe and inclusive workspace.

The Bank focuses on employee engagement intiatives that enable the workforce to
lead and drive programs which benefit the community.

317
New Hires

out of the 1,936 total
workforce

New Hires

32%
Female

in senior management
position

32% Female

49,824
Training Hours

completed with an average
of 27 hours per employee

Training Hours

Planet

CitySavings commits to support efforts that combat climate change and minimize carbon
footprint through operational efficiency, digital innovations, and pursuing greening intiatives.

The Bank continuously innovates and digitizes its transactions to reduce the
environmental impact to business operations.

1,000 Trees

planted through
Project SustainabiliTree
in partnership with
Ramon Aboitiz Foundation Inc.

1,000 Trees

2,000 Kilos

of plastics
converted to 50 chairs
and donated to
2 beneficiary schools

2,000 Kilos

12 Digital
Innovations

created to streamline
processes and enhance
customers' banking experience

12 Digital Innovations

Purpose

CitySavings enables inclusive prosperity by providing access to financial
services that help communities grow and thrive.

With its customer-centric approach combined with targeted capability building
programs, the Bank elevates the lives of its customers.

1,009,515

No. of customers served

Customers Served

99.63%

Customer satisfaction rating

Customer Satisfaction Rating

4,500 Individuals
726 Communities

served through
various CSR programs

CSR Programs