Sustainability Framework - City Savings Bank

Sustainability Objectives

Empower and equip the
organization to create
innovative solutions for
inclusive prosperity.

Sustainability Objective People

People

Protect the environment
by responsibly managing
resource and espousing
digital innovations.

Planet

Sustainability Objective Planet
Sustainability Objective Purpose

Purpose

Elevate communities and
uplift lives of customers
by enabling prosperity.

Sustainability Our Mission
Our Focus Areas
Border People Border Planet Border Purpose
Capabilities Icon
Develop digital talent capabilities

Every CitySavings Banker will have the
opportunity to build digital capabilities.
Our future-ready workforce shall be
equipped to drive the digital innovations
that enable financial inclusion
and make banking simple
for our customers.

Engagement Icon
Sustain Employee Engagement

Only engaged employees can engage
our customers and communities
to embrace digital.
Our engaged workforce will lead
and drive the engagement programs
that hand-hold our communities
toward inclusive prosperity.

Culture Icon
Cultivate a culture that
values inclusive prosperity

Every CitySavings Banker shall be
a capable advocate for our shared
commitment to financial inclusion.
Our spirit of Ubuntu moves us to connect
and partner with our stakeholders and
communities to build inclusive prosperity.

Financial Education

Enhance our stakeholders' knowledge
on practical wealth management.

Financial Education Icon
Affordable and Accessible
financial services

Provide financial products and services
that are available to everyone,
regardless of their income level, location,
or other socio-economic factors.

Financial Services Icon
Capability building and
disaster resiliency

Provide impact programs that will help
our stakeholders increase their knowledge,
capability and disaster resiliency.

Resiliency Icon
Environmental & social
risk assessment

Capture and manage
environmental and social risks.

Assessment Icon
Digital innovations
and sustainable products

Develop innovative products
and solutions to save time
and improve process efficiency.

Products Icon
Efficiency Icon
Resource management
and operational efficiency

Improve operational efficiency,
reducen waste, and lower costs.

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